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OFNA Super Torsen 43T/ snapped/ am I under warranty ?
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tailgate



Joined: 21 Jun 2007
Posts: 1

PostPosted: Thu Jun 21, 2007 12:02 pm    Post subject: OFNA Super Torsen 43T/ snapped/ am I under warranty ? Reply with quote

Last month I purchased a front and rear OFNA Super Torsen 43T Differential for my Kyosho O/R. Am very disappointed as the first day that I dropped in the rear diff one of my out drives cups snapped under none racing conditions flat ground. The internal shaft to the cup sheered off inside.

I searched for a replacement part but cannot find a distributor stocking this part. Am not going to replace the whole diff, there is nothing wrong with the crown gear/ teeth and other moving parts. If I have to send the diff back to you for inspection and under warranty that fine by me but for such a small part I would rather just pay for a replacement to save time.

Please can you advise as to where I can purchase these parts as Amain Hobbies donít stock this specialized part.. this is where I bought the ONFA DIFF from originally...

Please contact me OFNA about returns as your email does not work ...
This is not a negative post in anyway am just having a problems trying to contact you and get a new part.

Thanks

Mic
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Wookiee528



Joined: 25 Oct 2005
Posts: 2569
Location: Monrovia, CA

PostPosted: Thu Jun 21, 2007 11:23 pm    Post subject: Reply with quote

OFNA techs do not read the forums. You will be better off calling them directly on the phone yourself or keep trying the email
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MotionMachine999



Joined: 20 Oct 2005
Posts: 1722
Location: Land of Oz

PostPosted: Fri Jun 22, 2007 3:49 am    Post subject: Reply with quote

I dought Ofna warrantees much of anything given the destructive nature of this business, but it cant hurt to try. Wookster is correct, your better of calling them on the phone.

If your only looking for Ofna replacement parts, I'd suggest you contact NitroHouse.com
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RogerH



Joined: 22 Jun 2006
Posts: 277
Location: OFNA, 1st cubicle, 2nd row over, Tech room

PostPosted: Thu Jul 19, 2007 12:07 pm    Post subject: Reply with quote

Wookiee528 wrote:
OFNA techs do not read the forums. You will be better off calling them directly on the phone yourself or keep trying the email


we don't??? Give us a call.
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Wookiee528



Joined: 25 Oct 2005
Posts: 2569
Location: Monrovia, CA

PostPosted: Thu Jul 19, 2007 12:46 pm    Post subject: Reply with quote

RogerH wrote:
Wookiee528 wrote:
OFNA techs do not read the forums. You will be better off calling them directly on the phone yourself or keep trying the email


we don't??? Give us a call.


Okay, you are only a month late! So you read the forum, but not often enough to make it a valid way of trying to contact you guys at OFNA customer support.
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Paradoxmaker



Joined: 13 Mar 2006
Posts: 3573
Location: Keller, Texas

PostPosted: Sat Jul 21, 2007 9:27 am    Post subject: Reply with quote

Can someone say SSSSLLLLLLLAAAAAAAPPPPPPPP
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Wookiee528



Joined: 25 Oct 2005
Posts: 2569
Location: Monrovia, CA

PostPosted: Sat Jul 21, 2007 8:44 pm    Post subject: Reply with quote

D A M N !

And I thought I was being mean.
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Buggin



Joined: 23 Jul 2007
Posts: 447

PostPosted: Wed Jul 25, 2007 1:25 pm    Post subject: Reply with quote

If I may poke my nose in where it may not belong, I have spoke to Roger at OFNA tech several times and every time he has been VERY helpfull, he even got a part sent to me for my MBX at no cost to me.
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Buggin



Joined: 23 Jul 2007
Posts: 447

PostPosted: Fri Jul 27, 2007 11:11 am    Post subject: Reply with quote

Dealing with irrational folk as yourself( ) is what made me leave public service Thats also when the hold button is a wonderfull tool
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MotionMachine999



Joined: 20 Oct 2005
Posts: 1722
Location: Land of Oz

PostPosted: Tue Sep 18, 2007 3:17 am    Post subject: Reply with quote

Buggin wrote:
If I may poke my nose in where it may not belong, I have spoke to Roger at OFNA tech several times and every time he has been VERY helpfull, he even got a part sent to me for my MBX at no cost to me.


Can we say Brown noser?

Point was bug, Ofna techs DO NOT help out on this forum much, if AT ALL. Therefor as was suggested, it is best for folks who need assistance in a timely manner read before that Ofna kit they just bought is obsolete, to CALL OFNA just as you oviously HAD TO!
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DJ



Joined: 22 Jun 2006
Posts: 979

PostPosted: Tue Sep 18, 2007 6:56 am    Post subject: Reply with quote

Sorry I can't always be on this forum every minute to assit in your questions being that we answer phones, be on other forums, help with shipping warranty products for those customers or helping our walk-in customers that need help in learning how to get their engines running. We as techs here do alot more to keep things rolling and making sure things are heard about problems and try to get them corrected. So since you have this problem with a part send it to me and I'll take care of it.

DJ
OFNA Racing
7 Vanderbilt
Irvine, Ca. 92618
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Paradoxmaker



Joined: 13 Mar 2006
Posts: 3573
Location: Keller, Texas

PostPosted: Tue Sep 18, 2007 5:08 pm    Post subject: Reply with quote

DJ wrote:
Sorry I can't always be on this forum every minute to assit in your questions being that we answer phones, be on other forums, help with shipping warranty products for those customers or helping our walk-in customers that need help in learning how to get their engines running.


Well were not talking about every minute...After all it has been 3 Months since the original post.....Thats approximately 129,000 minutes....
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MotionMachine999



Joined: 20 Oct 2005
Posts: 1722
Location: Land of Oz

PostPosted: Tue Sep 18, 2007 5:14 pm    Post subject: Reply with quote

Look up in the sky,,,,, its SUPER DAVE to the rescue!!!!!
just razin ya dave..

Ya'll remember that TV show???
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Paradoxmaker



Joined: 13 Mar 2006
Posts: 3573
Location: Keller, Texas

PostPosted: Tue Sep 18, 2007 5:19 pm    Post subject: Reply with quote

MotionMachine999 wrote:
Look up in the sky,,,,, its SUPER DAVE to the rescue!!!!!
just razin ya dave..

Ya'll remember that TV show???


Yep, Bizzare on Showtime or HBO...Super Dave Osborn.....
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Wookiee528



Joined: 25 Oct 2005
Posts: 2569
Location: Monrovia, CA

PostPosted: Tue Sep 18, 2007 5:41 pm    Post subject: Reply with quote

Paradoxmaker wrote:
MotionMachine999 wrote:
Look up in the sky,,,,, its SUPER DAVE to the rescue!!!!!
just razin ya dave..

Ya'll remember that TV show???


Yep, Bizzare on Showtime or HBO...Super Dave Osborn.....


Super Dave was definitely a weird show.
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